Your privacy matters to us. This Privacy Policy explains exactly what personal information Royal138 collects when you use the platform, how that information is used, who it may be shared with, and what rights you have over your own data. Please read it carefully before creating your account.
Royal138 uses industry-standard encryption and access controls to protect personal data stored on our systems. Your account details, payment information and transaction history are kept secure and are not accessible to unauthorised parties.
Royal138 does not sell, rent or trade your personal information to third parties for their own marketing purposes. Data sharing is limited strictly to what is necessary to operate the platform — payment processing, identity verification and game delivery.
You have the right to access the personal data Royal138 holds about you, request corrections, and in certain circumstances request deletion. Contact our support team at any time to exercise these rights — we respond to data requests promptly.
Royal138 only collects the personal information that is genuinely needed — to verify your identity, process PKR payments through JazzCash, Easypaisa or Raast, and keep your account secure. We do not collect data beyond what is required for these purposes.
This policy is written to be readable, not buried in legal jargon. We explain clearly what data we collect, why we need it and what happens to it. If anything changes in how we handle your data, we will notify you before the change takes effect.
Royal138 does not hold onto personal data longer than necessary. Once data is no longer needed for the purpose it was collected — or once you close your account — it is securely removed from our active systems in line with our standard retention schedule.
This Privacy Policy describes how Royal138 ("Royal138", "we", "us", "the platform") collects, uses, stores and shares personal information when you register an account, make deposits or withdrawals, play games or otherwise interact with the Royal138 platform.
By creating a Royal138 account, you confirm that you have read and understood this Privacy Policy and you agree to the collection and use of your information as described here. If you do not agree with any part of this policy, you should not register or use the platform.
This policy applies to all players accessing Royal138, including those using the platform on mobile browsers. Since Royal138 is designed specifically for players in Pakistan, the practices described here are shaped around the needs and expectations of Pakistani users, with all transactions handled in PKR.
Royal138 collects personal information in two broad categories: information you provide directly, and information collected automatically during your use of the platform.
Information you provide directly:
Information collected automatically:
Personal data is collected through the following channels:
Royal138 uses your personal information for the following purposes:
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Name, email, date of birth, contact number | Contract performance |
| Identity and age verification | ID documents, date of birth, address | Legal obligation / platform policy |
| Processing deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Fraud prevention and account security | IP address, device data, login history | Legitimate interest |
| Customer support | Account data, support chat history | Contract performance |
| Promotions and bonus eligibility | Account status, deposit history | Legitimate interest / consent |
| Platform improvement | Anonymised usage and session data | Legitimate interest |
| Responsible gaming monitoring | Play patterns, deposit frequency, self-exclusion status | Legal obligation / player welfare |
Royal138 does not use your personal data for purposes beyond those listed above without first informing you and, where required, obtaining your consent.
Royal138 does not sell personal data to third parties. Data is shared only where necessary to deliver the platform's services, and only with the following categories of recipients:
All third parties with whom Royal138 shares personal data are required to handle it securely and only for the specific purpose for which it was shared. Royal138 does not permit third-party partners to use your data for their own independent marketing or profiling.
Given that all Royal138 transactions are processed in PKR, payment data relating to JazzCash, Easypaisa, Raast, Bank Transfer and card transactions is handled with particular care. Full payment credentials — such as complete card numbers or mobile wallet PINs — are never stored on Royal138 servers. Where payment reference data is retained, it is stored in encrypted form.
Transaction records — including deposit amounts, withdrawal requests, dates and payment method types — are retained as part of your account history. This data is used to resolve payment disputes, process future transactions and meet record-keeping requirements.
If a withdrawal is flagged for additional security review, Royal138 may request confirmation of payment method ownership. This is a standard anti-fraud measure and is not a reflection on the individual player's trustworthiness.
Royal138 uses cookies and similar browser-based technologies to operate the platform, maintain your login session, and understand how the platform is being used. Cookies are small text files placed on your device by your browser when you visit the platform.
The types of cookies Royal138 uses include:
You can manage cookie preferences through your browser settings. Blocking all cookies may affect your ability to stay logged in or use some platform features correctly. Royal138 does not use third-party advertising cookies or tracking pixels to serve targeted advertisements.
Royal138 retains personal data only for as long as it is needed for the purposes described in this policy, or as required by applicable record-keeping standards. The general retention approach is as follows:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked back to an individual.
Royal138 takes the protection of your personal data seriously. The platform applies the following security practices to safeguard your information:
Despite these measures, no online system can guarantee absolute security. If Royal138 becomes aware of a data breach that affects your personal information, we will notify you promptly in accordance with applicable obligations.
As a Royal138 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team by email at [email protected] with your account details and the specific request.
You can request a copy of the personal data Royal138 holds about you at any time. We will provide this within a reasonable timeframe after verifying your identity.
If any personal data we hold is inaccurate or out of date, you can ask us to correct it. Some corrections can be made directly through your account settings; others require a support request.
You can request deletion of your personal data. This right applies in certain circumstances — for example, if data is no longer needed for its original purpose. Some data may be retained where required by law.
You can object to certain types of data processing, including processing based on legitimate interest. Where you object, Royal138 will review the basis for processing and respond accordingly.
Where processing is based on your consent or a contract, you may request a copy of your data in a structured, machine-readable format that can be transferred to another service.
In certain circumstances you can ask Royal138 to pause processing of your data — for example, while a correction request is being reviewed — without requesting full deletion.
Royal138 is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is part of the account registration and withdrawal process. If Royal138 discovers that a user under 18 has registered an account, that account will be closed immediately and any balance held will be forfeited.
If you are a parent or guardian and believe a minor has created a Royal138 account using your or their own details, contact support immediately so the account can be investigated and closed. We take underage access seriously and act on reports promptly.
Royal138 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or to provide greater clarity. When updates are made, the revised policy will be published on this page with an updated date at the top.
For significant changes — particularly those that affect how your personal data is used or shared — Royal138 will provide advance notice through the platform or by email to your registered address. Continued use of Royal138 after a policy update has been published constitutes your acceptance of the revised terms.
We encourage you to review this page periodically so you remain informed about how your data is handled. The policy in force at the time of any data collection or processing is the one that applies to that activity.
If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the Royal138 support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe.
You can reach us at: [email protected]
For general platform questions and common account queries, visit our FAQ page. For information on managing your gaming activity and setting personal limits, visit the Responsible Gaming page. The full platform rules are set out in our Terms and Conditions.
Your data is protected, your payments are secure and your account is yours to control. Register now to access Casino, Slots, Bingo and PKR payments through JazzCash, Easypaisa and more — all in one place.